returns

we happily accept returns in exchange for store credit. please return items unused and in the same condition you received them within 30 days of delivery. we cannot accept returns after 30 days of delivery.

ship returns to this address: 3601 Grapevine Mills Parkway, #737 Grapevine, TX 76051

you are responsible for your own return shipping costs. shipping costs are non-refundable.

please include your original packing slip with your return package.

we recommend using a trackable shipping service or purchasing shipping insurance. we cannot guarantee we will receive your return. please make sure to keep your tracking number in case this happens.
 
please allow 3-5 business days for returns to be processed. your store credit code will be sent to the email address you provided when placing your original order.

shipping

orders are processed within 3-5 business days and will ship in the timeframe selected at checkout.

questions?

email us at hello@shopthewave.co